The game make my computer restart

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Snake956
Posts: 52
Joined: Sat Sep 01, 2012 4:41 pm
Location: Turn around, and youll know where I'm not.

Sat Apr 20, 2013 8:15 pm

I have no idea what is happening, but each time I make a new game, after I finished creating the first character, 5 seconds after I press OK, my computer just shut down and restart. I dont even get a blue screen or anything like that. It just decide to take a nap. This happen 5/6 of the time.

Click here to see my DxDiag file. It wont let me put a txt file as a attachment so... And I dont think the game had enough time to make a crashdump.

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1337
Posts: 944
Joined: Fri Oct 28, 2011 11:18 am
Location: Luxembourg

Sat Apr 20, 2013 9:05 pm

From your description, i would have said it is either an overheating problem or PSU problem (as in not enough power).

If your computer get's too hot, it shuts down on its own to avoid permanent damage and this happens especially while playing since the GPU starts heating up.

Same for the PSU problem, often with computers who have tons of drives and leds and powerhungry hardware, starting a game will be too much for a lousy low-end PSU.

But the fact that yours shuts down right at the start seems strange... Try checking for any errors in your RAM : Click on the Start button, type Windows Memory Diagnostic in the search box, then open it on the search results list.

If the problem is related to Kenshi, you'll need to wait for Chris to check on this...

You should always proofread carefully to make sure you didn't any words out.

Need help? pm me or any other mod.

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Snake956
Posts: 52
Joined: Sat Sep 01, 2012 4:41 pm
Location: Turn around, and youll know where I'm not.

Sun Apr 21, 2013 3:11 am

Its not a overheating problem. I am always monitoring my computer temperature (because I am mining bitcoins, and doing that can cause overheat if its not always monitored) and computer case is always opened.

I have'nt looked for the power consumption but ill check next time. But it could be that, because I think my Bitcoin miner was running before it crashed and when its not, well, it does'nt crash.

And I am going to do the memory diagnostic a bit later, I will reply once its done.

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Snake956
Posts: 52
Joined: Sat Sep 01, 2012 4:41 pm
Location: Turn around, and youll know where I'm not.

Wed Apr 24, 2013 3:06 am

Well, the diagnostic said there is nothing wrong, but I got the crash with another game, so I think I have to change my power supply.

I got a 500w and my GTX 670 require a least 500w and a got a GTS 250 running at the same time, so I guess its not really good :P

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1337
Posts: 944
Joined: Fri Oct 28, 2011 11:18 am
Location: Luxembourg

Wed Apr 24, 2013 8:40 pm

Yeah maybe that's it then.

Before buying a new PSU :
- Try turning off a few devices on your pc to reduce consumption. Maybe try running Kenshi only on the gts 250. This way you can see if it's really a PSU problem.
- Or maybe find a friend with a bigger PSU to try that out.

It would be a shame to buy a new PSU and still have a problem afterwards...

You should always proofread carefully to make sure you didn't any words out.

Need help? pm me or any other mod.

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Clawdius Talonious
Posts: 540
Joined: Sun Jan 29, 2012 7:35 am

Wed Apr 24, 2013 9:40 pm

When running a "500W" PSU you can often find that your max load on that PSU is 500W, and the normal load is something more like 420w. Also, when it comes to PSUs, they come from a variety of manufacturers and some of them don't put in enough heat spreaders and sinks. A low quality supply will weigh significantly less than a quality supply. Might I ask why you're running a 250 alongside a 670? Nvidia and other resources have documented lower end video cards running as PhysX cards can actually reduce the performance of PhysX and overall framerates compared to a nice card by itself.

If you were just running it to have a standalone PhysX card, you might try just removing the 250, and seeing if that helps your system to run without stability issues. A reputable 500W PSU should be able to support a significantly higher load at times, and like 1337 says it would be a shame to replace a component that would work without examining the problem in detail.

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