Game Crash when choosing nvidia 2070 graphic card at start

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FrozenFs
Posts: 4
Joined: Fri Jul 28, 2023 7:15 am

Fri Jul 28, 2023 7:27 am

Like i said in the subject, when i launch the game and choose my settings, i select my graphic card Nvidia Geforce RTX 2070, click on "ok" and a black screen appear with a error message,

When i trying to start the game with intel graphic card, it's work but in 5 fps :/

I trying to reinstalling game and nvidia driver but nothing work :/

I really need you help

Thanks !

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Shidan
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Posts: 1234
Joined: Mon Oct 22, 2012 1:41 pm

Fri Jul 28, 2023 2:27 pm

What does the error message say, and does it create a dump? If so you should post it.

FrozenFs
Posts: 4
Joined: Fri Jul 28, 2023 7:15 am

Fri Jul 28, 2023 5:37 pm

Here is the error and the dump
Attachments
crashDump1.0.55_x64.zip
Dump
(126.19 KiB) Downloaded 148 times
Capture d'écran 2023-07-28 183322.png
Error i got
Capture d'écran 2023-07-28 183322.png (12.79 KiB) Viewed 788 times

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Shidan
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Joined: Mon Oct 22, 2012 1:41 pm

Fri Jul 28, 2023 6:01 pm

Hmm, same error as another user from a few days ago using the same graphics card. Could be a driver issue with its latest driver, perhaps try reverting to an older driver?

FrozenFs
Posts: 4
Joined: Fri Jul 28, 2023 7:15 am

Sat Jul 29, 2023 8:10 am

I tried but it didn't work,
i get the same message :/

FrozenFs
Posts: 4
Joined: Fri Jul 28, 2023 7:15 am

Fri Aug 04, 2023 2:49 pm

Another Idea ?

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Shidan
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Posts: 1234
Joined: Mon Oct 22, 2012 1:41 pm

Fri Aug 04, 2023 4:09 pm

Unfortunately, no not really. I'm not a dev, so I can't offer much detailed explanations for what could be happening. I just read the logs and can direct people towards known solutions for existing issues.

All I know is this is a new error, that suddenly cropped up with two different users at the same time using the same hardware, and at a time when there were no updates to the game. This makes me think hardware or driver related, but that's all I've got.

Until someone finds a solution, all I can suggest is testing anything you can think of. Open the graphics cards settings to disable some stuff, swap out the card if you have another one, etc.

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