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1.0.47 Bad save data, file corruption & Permission issues

Posted: Mon Jun 15, 2020 3:33 am
by Atlas
First off going to catalog known active threads (within the last month) and compress all known crashdumps gathered from various sources. (Discord - community server / skeleton cult discord/ Genesis discord, Steam discussions, and Genesis [MOD] forums)

viewtopic.php?f=9&t=15721 [currently awaiting crashdump]
viewtopic.php?f=9&t=15693
viewtopic.php?f=9&t=15724
viewtopic.php?f=9&t=15693
viewtopic.php?f=9&t=15703
viewtopic.php?f=9&t=15670
viewtopic.php?f=9&t=15665 [File currently locked behind a paid service]
viewtopic.php?f=9&t=15678
viewtopic.php?f=9&t=15707
https://steamcommunity.com/app/233860/d ... 989916244/ [User issue fixed but User was unsure what fixed it]
https://steamcommunity.com/app/233860/d ... 825406424/ [one of genesis team members addressed the issue and linked info logs from genesis discord
https://steamcommunity.com/app/233860/d ... 819086355/


https://drive.google.com/file/d/1JTpIxd ... sp=sharing
^ Crashdumps compressed and compiled excluding
viewtopic.php?f=9&t=15707

-Sidenote: had another 10+ dumps but apparently didn't upload them to drive and now are lost. dating from march to may

-Issue 1: Save permissions seem to be removed randomly after playing or during play. Many users have reported being able to save during a game and then the next autosave, cannot save anymore. Other users report exiting the game and then starting up at a time later and not being able to save.
  • -The collection of crashdumps above are all 1.0.47(x) but the issue has been reported on discord since 1.0.45(x) (I've been attempting to rectify the issue since this update and other forum posts here also report it)

-Issue 2: Users seem to be having frequent and increasing save data and file zone corruption since the latest update.
-Attempting to solve by verifying files, reorganizing mods and importing the save seems to work but have had 3-5 users report it being a constant issue on genesis discord.

Re: 1.0.47 Bad save data, file corruption & Permission issues

Posted: Mon Jun 22, 2020 6:06 pm
by Atlas
Atlas wrote: ↑
Mon Jun 15, 2020 3:33 am
First off going to catalog known active threads (within the last month) and compress all known crashdumps gathered from various sources. (Discord - community server / skeleton cult discord/ Genesis discord, Steam discussions, and Genesis [MOD] forums)

viewtopic.php?f=9&t=15721 [currently awaiting crashdump]
viewtopic.php?f=9&t=15693
viewtopic.php?f=9&t=15724
viewtopic.php?f=9&t=15693
viewtopic.php?f=9&t=15703
viewtopic.php?f=9&t=15670
viewtopic.php?f=9&t=15665 [File currently locked behind a paid service]
viewtopic.php?f=9&t=15678
viewtopic.php?f=9&t=15707
https://steamcommunity.com/app/233860/d ... 989916244/ [User issue fixed but User was unsure what fixed it]
https://steamcommunity.com/app/233860/d ... 825406424/ [one of genesis team members addressed the issue and linked info logs from genesis discord
https://steamcommunity.com/app/233860/d ... 819086355/


https://drive.google.com/file/d/1JTpIxd ... sp=sharing
^ Crashdumps compressed and compiled excluding
viewtopic.php?f=9&t=15707

-Sidenote: had another 10+ dumps but apparently didn't upload them to drive and now are lost. dating from march to may

-Issue 1: Save permissions seem to be removed randomly after playing or during play. Many users have reported being able to save during a game and then the next autosave, cannot save anymore. Other users report exiting the game and then starting up at a time later and not being able to save.
  • -The collection of crashdumps above are all 1.0.47(x) but the issue has been reported on discord since 1.0.45(x) (I've been attempting to rectify the issue since this update and other forum posts here also report it)

-Issue 2: Users seem to be having frequent and increasing save data and file zone corruption since the latest update.
-Attempting to solve by verifying files, reorganizing mods and importing the save seems to work but have had 3-5 users report it being a constant issue on genesis discord.
-Adding new relevant threads

https://steamcommunity.com/app/233860/d ... 112497765/
viewtopic.php?f=9&t=15733
viewtopic.php?f=9&t=15735
viewtopic.php?f=9&t=15736
https://steamcommunity.com/app/233860/d ... 115758211/

Re: 1.0.47 Bad save data, file corruption & Permission issues

Posted: Sun Jul 05, 2020 3:52 am
by Atlas
-Newest thread describing this issue.
viewtopic.php?f=9&t=15746&p=69352#p69352

Adding QUick steps below as well as recommended steps for quick reference.

The developers are aware of this issue and are discussing how they can fix it

The steps below MIGHT help. I would heavily recommend trying the steps here before moving to permissions.

My Personal "Fix" Method.
Fixing the crashing and save permissions is going to be a pain in the rear but i'll try to walk you through the easiest route.
  • Turn OFF your pc for about 10 minutes (This is called a cold reboot)
  • Turn your pc back on and let it start up fully. (log in and let it idle for about 2 minutes while everything starts up)
  • Do not open any other programs. If you have any other programs that automatically start (like skype or an external antivirus like norton, mcafee etc) Completely close them out. Every program except steam.
  • Start kenshi and let it idle on the main menu for about a minute
  • Import your most recent save, as soon as the game pops up and starts to load PAUSE THE GAME, let the game load fully
  • unpause for about 30 seconds and then pause again
  • try to make a NEW manual save.
IF game does not crash AND saves than the problem SHOULD be resolved.

IF game crashes this is a little more tedious
  • Copy your mods.cfg to a secure place (like your desktop)
  • Zip up your most recent saves, autosaves, and quicksaves all into one folder (Make copies)
  • uninstall kenshi
  • go into where kenshi was in your pc files and delete anything and everything remaining
  • reinstall kenshi (fresh install)
  • restart your pc
  • let the pc load
  • Start kenshi and try to make a new game, turn ALL settings to minimum or OFF,
  • once the new game is loaded fully, try to make a new save.
  • IF the issue is fixed with crashes and saving, unzip your old saves and put them back in the kenshi/saves folder and replace the new empty mods.cfg with your old one and then import your most recent (old) save.
IF the issue is not fixed follow the steps outlined here: https://steamcommunity.com/app/233860/d ... 764473172/
Or for quick reading the steps below are the ones included in the troubleshooting guide above.
This happens when Windows believes you aren't allowed to create or edit files in your Kenshi folder and can happen even on Administrator accounts. Seems more common after the last major Windows update (May/June 2020). To fix this change the ownership and permissions of the Kenshi folder by following the steps below.
Take Ownership
You need to take ownership of folders and files on the system. Even if you log in as an Administrator, you may not have access to change or install files. The Program Files folder is set to the Trusted Installer group, separate from Administrator access.
  • Open Windows File Explorer.
  • Right-click on your Kenshi folder (e.g C:\Program Files (x86)\Steam\steamapps\common\Kenshi).
  • Select Properties then the Security tab.
  • Click Advanced. This opens an Advanced Security Settings screen.
  • Next to the Owner, click Edit or Change.
  • To change the owner, select the Advanced button to select from a list. Or you can type in the user account name in the "Enter the object name to select" box. Click Ok.
  • Select the check-box to Replace owner on subcontainers and objects. This appears under the Owner you changed to.
  • Click Apply. Wait until completed.
  • When it finishes, click OK on all boxes to close everything.
Fix Permissions
With the files and folders claimed by your account, you need to apply permissions changes.
  • Open Windows File Explorer.
  • Right-click on your Kenshi folder (e.g C:\Program Files (x86)\Steam\steamapps\common\Kenshi).
  • Select Properties then the Security tab.
  • Click Advanced and click Change Permissions.
  • Select Administrators or your account. Click Edit.
  • On the Permissions screen, click Add.
  • Change the Applies To drop-down menu to This folder, subfolders and files.
  • Select the option for Full Control.
  • Click Apply. Wait for it to complete.
  • Close all screens and restart your computer.