(v0.74.10) Crash after launching game [FIXED]

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turbochop
Posts: 26
Joined: Mon Jul 02, 2012 12:36 pm

Thu Jun 18, 2015 10:16 am

I'll be honest, this isue has been ongoing for me since the Directx 11 update (v0.74.0), and I wanted to see if the bug reports that others have sent could get it resolved. Unfortunately, it seems that every report concerning this issue is getting passed over, or the reporter just cant provide enough info.

In that respect, I'm going to try to be as comprehensive as possible, because I love what this game is shaping up to be, and I want to actually play the silly thing :)

First off, my specs:

MSI GT80 Titan SLI 009 with

Intel Core i7 -4980HQ @ 4 GHz while turbo
24 GB ram
2 NVIDIA GeForce GTX 980Ms in SLI
Running Windows 8.1 (x64) Build 9600

If more info is required, I'll do my best to provide it.

Now to the problem; Kenshi will not load, at all. After clicking OK at the settings dialog, a black window gives me a glimmer of hope, and then...

Image
It's cut off, but you get the idea...

No combination of settings will get it to work, and I have tried everything; I have tried running Directx 9 and 11 mode, running the program as administrator, relocating the game out of program files and launching from there, setting compatibility options, and redownloading the game. Nothing I've tried can convince the stubborn bugger to launch.

Something of note, though. I noticed that when v .74 was still in experimental, the game wouldn't launch for me when I opted into it, but when I reverted back to stable everything was good again.

I'm including crashdumps from both versions, 32 bit and 64 bit, DX9 and DX11, as well as a DXDiag file, so my specs are all laid out.

I've heard that crashdumps arent very helpful, but I'm just using what I can to help you guys out as
much as possible, and to give this issue more exposure. Thanks for taking the time to read this far. Keep up the great work on the source material guys, I can't wait to see what this game turns into.
Attachments
DxDiag.rar
(12.25 KiB) Downloaded 95 times
crashDump.rar
(187.76 KiB) Downloaded 86 times
Last edited by turbochop on Sun Jun 21, 2015 10:58 am, edited 1 time in total.

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Captain Deathbeard
Developer
Posts: 1831
Joined: Thu Jul 03, 2008 12:04 pm
Location: UK
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Fri Jun 19, 2015 3:45 pm

Thanks for your patience turbochop. Crashdumps are super-useful, although depending on the crash sometimes they don't tell me much. You need to send the crashdump.zips, not the *.dmp files. The zips contain the *.dmps and also the logs which helps me see what happened.

In this case the dumps are all the same and don't tell me much. If you can send me the full zips I can see the logs too which will tell me more. At this time the DX9 crash dump logs tell me more info, so just send me those ones for now.

Also, make sure to update all your drivers, especially the video cards. This will eliminate one possible cause so we don't waste time chasing ghosts. It's also a possible fix because 99% of people can run it without this crash, so it's quite likely something related to your specific system (ie drivers, bad files, or a mysterious incompatibility).

Also I have added the old version to steam as a 3rd option, so maybe that will let you play in the meantime.

turbochop
Posts: 26
Joined: Mon Jul 02, 2012 12:36 pm

Sat Jun 20, 2015 7:53 am

Okay, somehow I didn't process kenshi created crashdumps in the root of the drive it was installed on. I'll send those at once! They look to be a little more informative.

As for drivers, I have a program called GeForce Experience that keeps my Drivers up to date for me, And upon checking it seemed to be doing it's job.

Really? You would provide the old version just so I can play? That's awful kind of you, and I really appreciate it! Downloading now, I'll report if it still works.

*Edit*

I can confirm that the old kenshi still works for me.
Attachments
crashdump0.74.12_x64 (DX11).zip
(58.6 KiB) Downloaded 217 times
crashdump0.74.12_x64 (DX9).zip
(57.85 KiB) Downloaded 214 times

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